Effective Date: 27/07/2023
Welcome to Delco Grocery and Food Delivery! This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, mobile applications, and services. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using our services, you agree to the terms of this Privacy Policy.
When you register or use our services, we may collect personal information, including but not limited to your name, address, email address, phone number, and payment details.
We collect data about how you interact with our services, such as your device information, IP address, browser type, pages viewed, and the actions you take.
We may collect your device's location with your consent, which helps us provide location-based services like delivery.
We store information about your orders, preferences, and purchase history to improve our services and cater to your needs.
We use cookies and similar technologies to enhance your experience, improve our services, and collect information about your usage patterns.
We use your information to process orders, deliver groceries, and facilitate food deliveries.
We may use your data to tailor our services, promotions, and recommendations based on your preferences.
Your feedback and usage patterns help us enhance our website, applications, and offerings.
We use your contact details to respond to your inquiries, send important updates, and provide customer support.
Your information helps us verify your identity and prevent fraudulent activities on our platform.
We may use and disclose your data to comply with applicable laws, regulations, or legal processes.
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and analytics providers.
If Delco Grocery and Food Delivery undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.
We may disclose your information when required by law, court order, or government authority.
You can update or delete your account information through the profile settings on our platform.
You can control the sharing of your device's location through your device settings or our application settings.
You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information about a child, please contact us to delete the data.
We may update this Privacy Policy from time to time. Any significant changes will be notified to you through prominent notices or directly. Please review this policy periodically for any updates.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: +250788866500, +250780001315 or on our email: [email protected]
